Monitor and maintain installed PCs and Ondas systems in a closed on-site environment. Restore network connectivity to PCs, systems, and radio equipment, communicate the problems solved. Move PCs, systems, radio devices, and diagnostic analyzers upon request. Connect diagnostic analyzers to radio equipment. Ensure that work is carried out within agreed to service levels.
• Create, maintain, and distribute progress reports to management
• Maintain database with up-to-date resolutions and a clear record of activities